# Pylon Mcp

> MCP server for Pylon customer support platform

- **Type:** MCP server
- **Install:** `agentstack add mcp-justinbeckwith-pylon-mcp`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [JustinBeckwith](https://agentstack.voostack.com/s/justinbeckwith)
- **Installs:** 0
- **Category:** [Integrations](https://agentstack.voostack.com/c/integrations)
- **Latest version:** 1.1.0
- **License:** MIT
- **Upstream author:** [JustinBeckwith](https://github.com/JustinBeckwith)
- **Source:** https://github.com/JustinBeckwith/pylon-mcp

## Install

```sh
agentstack add mcp-justinbeckwith-pylon-mcp
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# pylon-mcp

MCP (Model Context Protocol) server for [Pylon](https://www.usepylon.com/) customer support platform.

## Installation

```bash
corepack enable
pnpm install
pnpm run build
```

## Configuration

1. Copy the example environment file:
   ```bash
   cp .env.example .env
   ```

2. Edit `.env` and add your Pylon API token:
   ```
   PYLON_API_TOKEN=your_api_token_here
   ```

You can generate an API token from the [Pylon dashboard](https://app.usepylon.com/settings/api-tokens). Note: Only Admin users can create API tokens.

## Usage

### With Claude Desktop

Add to your Claude Desktop configuration (`~/Library/Application Support/Claude/claude_desktop_config.json` on macOS):

```json
{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}
```

### With Claude Code

Add to your Claude Code MCP settings:

```json
{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}
```

## Available Tools

### Organization
- `pylon_get_organization` - Get information about your Pylon organization

### Accounts
- `pylon_list_accounts` - List all accounts with pagination
- `pylon_get_account` - Get a specific account by ID
- `pylon_create_account` - Create a new account
- `pylon_update_account` - Update an existing account
- `pylon_delete_account` - Delete an account
- `pylon_search_accounts` - Search accounts with filters

### Contacts
- `pylon_list_contacts` - List all contacts with pagination
- `pylon_get_contact` - Get a specific contact by ID
- `pylon_create_contact` - Create a new contact
- `pylon_update_contact` - Update an existing contact
- `pylon_delete_contact` - Delete a contact
- `pylon_search_contacts` - Search contacts with filters

### Issues
- `pylon_list_issues` - List issues within a time range
- `pylon_get_issue` - Get a specific issue by ID
- `pylon_create_issue` - Create a new issue/ticket
- `pylon_update_issue` - Update an existing issue
- `pylon_delete_issue` - Delete an issue
- `pylon_search_issues` - Search issues with filters
- `pylon_snooze_issue` - Snooze an issue until a specific time
- `pylon_get_issue_followers` - Get issue followers
- `pylon_update_issue_followers` - Add/remove issue followers

### Messages
- `pylon_redact_message` - Redact a message from an issue

### Tags
- `pylon_list_tags` - List all tags
- `pylon_get_tag` - Get a specific tag by ID
- `pylon_create_tag` - Create a new tag
- `pylon_update_tag` - Update an existing tag
- `pylon_delete_tag` - Delete a tag

### Teams
- `pylon_list_teams` - List all teams
- `pylon_get_team` - Get a specific team by ID
- `pylon_create_team` - Create a new team
- `pylon_update_team` - Update an existing team

## Requirements

- Node.js 24+
- Pylon API token (Admin access required)

## License

MIT

## Source & license

This open-source MCP server is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [JustinBeckwith](https://github.com/JustinBeckwith)
- **Source:** [JustinBeckwith/pylon-mcp](https://github.com/JustinBeckwith/pylon-mcp)
- **License:** MIT

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v1.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** yes
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **1.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/mcp-justinbeckwith-pylon-mcp
- Seller: https://agentstack.voostack.com/s/justinbeckwith
- Browse the marketplace: https://agentstack.voostack.com/browse

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Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.