# Customer 360

> Builds a full profile for a single Stripe customer -- subscriptions, LTV, invoice history, payment health, discounts, and churn risk. Use when the user asks about "this customer", "customer detail", "look up customer", "customer LTV", or gives a customer/email/sub ID. For whole-base segments, see customer-segmentation.

- **Type:** Skill
- **Install:** `agentstack add skill-appeeky-stripe-skills-customer-360`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [appeeky](https://agentstack.voostack.com/s/appeeky)
- **Installs:** 0
- **Category:** [Communication](https://agentstack.voostack.com/c/communication)
- **Latest version:** 0.1.0
- **License:** MIT
- **Upstream author:** [appeeky](https://github.com/appeeky)
- **Source:** https://github.com/appeeky/stripe-skills/tree/main/skills/customer-360
- **Website:** https://www.appeeky.com/

## Install

```sh
agentstack add skill-appeeky-stripe-skills-customer-360
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# Customer 360

## Stripe MCP Setup

Requires **Stripe MCP** (https://docs.stripe.com/mcp). `GetMcpTools` before `CallMcpTool`. Paginate all lists (`limit: 100`, `starting_after` while `has_more`). Amounts in **cents**. Read-only for audits; confirm before writes.

## Workflow

1. Resolve customer: `search_stripe_resources` by email, or `fetch_stripe_resources` by `cus_`/`sub_` id
2. Pull:
   - Customer object (created, currency, delinquent)
   - Subscriptions (status, plan, MRR, tenure)
   - Invoices (paid total = LTV proxy, open/uncollectible)
   - Default payment method (brand, funding, expiry)
   - Discounts / coupons

## Churn Risk Signals

| Signal | Risk |
|--------|------|
| `delinquent: true` | High |
| past_due sub | High |
| prepaid/expiring card | Medium |
| Long tenure, active | Low (protect) |

## Output Template

```
Customer 360 -- [email / cus_id]

Tenure: [N months]  |  Status: [active/past_due]
Lifetime paid: $[X]  |  Current MRR: $[Y]
Payment: [brand last4, funding, exp]
Churn risk: [Low/Med/High] -- [reason]

Recent invoices:
| Date | Amount | Status |

Recommended action: [protect / recover / upsell]
```

Never print full card numbers or PII beyond last4 + country.

## Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [appeeky](https://github.com/appeeky)
- **Source:** [appeeky/stripe-skills](https://github.com/appeeky/stripe-skills)
- **License:** MIT
- **Homepage:** https://www.appeeky.com/

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v0.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** no
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **0.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/skill-appeeky-stripe-skills-customer-360
- Seller: https://agentstack.voostack.com/s/appeeky
- Browse the marketplace: https://agentstack.voostack.com/browse

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Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.