# Support Routing

> Business support specialist routing for customer support operations, analytics reporting, finance tracking, infrastructure maintenance, legal compliance review, and executive summary generation. Use when the user asks about multi-channel support operations, building dashboards and KPI reports, business financial planning and cash flow, system reliability and infrastructure operations, regulatory…

- **Type:** Skill
- **Install:** `agentstack add skill-daehounan-agency-agents-fork-support-routing`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [daehounan](https://agentstack.voostack.com/s/daehounan)
- **Installs:** 0
- **Category:** [AI & ML](https://agentstack.voostack.com/c/ai-and-ml)
- **Latest version:** 0.1.0
- **License:** MIT
- **Upstream author:** [daehounan](https://github.com/daehounan)
- **Source:** https://github.com/daehounan/agency-agents-fork/tree/master/skills/support-routing
- **Website:** https://github.com/daehounan/agency-agents-fork/releases/tag/v1.3.0

## Install

```sh
agentstack add skill-daehounan-agency-agents-fork-support-routing
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# Support & Operations Routing Skill

When this skill activates, route based on the support function.

## Routing matrix

| User signal | Agent to invoke |
|---|---|
| Multi-channel customer support, issue resolution, retention | `support-support-responder` |
| Dashboards, KPI tracking, BI / analytics reports | `support-analytics-reporter` |
| Business financial planning, budget, cash flow analysis | `support-finance-tracker` |
| System reliability, infrastructure ops, monitoring | `support-infrastructure-maintainer` |
| Legal compliance, regulations, risk review | `support-legal-compliance-checker` |
| C-suite executive summary, strategic communication | `support-executive-summary-generator` |
| Accounts payable processing, vendor payments, audit trail | `accounts-payable-agent` |
| Developer advocacy, community building, DX | `specialized-developer-advocate` |
| ML model QA, audit, interpretability | `specialized-model-qa` |
| Salesforce architecture, multi-cloud design, governor limits | `specialized-salesforce-architect` |
| Civil / structural engineering, building codes | `specialized-civil-engineer` |
| HR onboarding, 30-60-90 day plans | `hr-onboarding` |

## Complementary skills

- C-suite executive briefs → `anthropic-skills:executive-outreach` or `internal-comms` skill
- Status reports → `operations:status-report`
- Capacity planning → `operations:capacity-plan`
- Process documentation → `operations:process-doc`
- Runbooks → `operations:runbook`
- Vendor review → `operations:vendor-review`
- Risk assessment → `operations:risk-assessment`
- Change request → `operations:change-request`
- HR comp / offer / interview prep → `human-resources:*` skills
- Analytics & dashboards (data domain) → `data:build-dashboard`, `data:create-viz`

## When NOT to use

- Customer service in a specific industry (healthcare / hospitality / retail) → `customer-service-vertical` skill
- Bookkeeping, FP&A, investment research → `finance-analysis` skill (different from `support-finance-tracker` which is broader business finance)
- Legal firm operations (intake/billing/document review) → `legal-firm-ops` skill
- Strategic engagement orchestration → `strategy-nexus` skill

## Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [daehounan](https://github.com/daehounan)
- **Source:** [daehounan/agency-agents-fork](https://github.com/daehounan/agency-agents-fork)
- **License:** MIT
- **Homepage:** https://github.com/daehounan/agency-agents-fork/releases/tag/v1.3.0

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v0.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** no
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **0.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/skill-daehounan-agency-agents-fork-support-routing
- Seller: https://agentstack.voostack.com/s/daehounan
- Browse the marketplace: https://agentstack.voostack.com/browse

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Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.