# Ops Exception Desk Workflow

> A Claude skill from Gen-Verse/PAST-Bench.

- **Type:** Skill
- **Install:** `agentstack add skill-gen-verse-past-bench-ops-exception-desk-workflow`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [Gen-Verse](https://agentstack.voostack.com/s/gen-verse)
- **Installs:** 0
- **Category:** [AI & ML](https://agentstack.voostack.com/c/ai-and-ml)
- **Latest version:** 0.1.0
- **License:** Apache-2.0
- **Upstream author:** [Gen-Verse](https://github.com/Gen-Verse)
- **Source:** https://github.com/Gen-Verse/PAST-Bench/tree/main/self-evolve-tasks-v2/proactive_information_gathering/PG02_ops_exception_desk/_family_seed/skills/ops_exception_desk_workflow
- **Website:** https://arxiv.org/abs/2608.04003

## Install

```sh
agentstack add skill-gen-verse-past-bench-ops-exception-desk-workflow
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# Ops Exception Desk Workflow

1. List the open tickets for the named queue.
2. Open the relevant ticket details to confirm queue, partner, and scope.
3. Read this desk workflow before acting.
4. Search session history for the exact temporary exception ID.
5. Update only the explicitly approved subset; keep every other ticket blocked.

## Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [Gen-Verse](https://github.com/Gen-Verse)
- **Source:** [Gen-Verse/PAST-Bench](https://github.com/Gen-Verse/PAST-Bench)
- **License:** Apache-2.0
- **Homepage:** https://arxiv.org/abs/2608.04003

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v0.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** no
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **0.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/skill-gen-verse-past-bench-ops-exception-desk-workflow
- Seller: https://agentstack.voostack.com/s/gen-verse
- Browse the marketplace: https://agentstack.voostack.com/browse

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Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.