# Review Responder

> >

- **Type:** Skill
- **Install:** `agentstack add skill-ootto-ai-claude-support-skills-review-responder`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [Ootto-AI](https://agentstack.voostack.com/s/ootto-ai)
- **Installs:** 0
- **Category:** [Agent Skills](https://agentstack.voostack.com/c/agent-skills)
- **Latest version:** 0.1.0
- **License:** MIT
- **Upstream author:** [Ootto-AI](https://github.com/Ootto-AI)
- **Source:** https://github.com/Ootto-AI/claude-support-skills/tree/main/skills/review-responder

## Install

```sh
agentstack add skill-ootto-ai-claude-support-skills-review-responder
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# Review Responder

Reply to a Google or Yelp review, positive or negative.

## When to use
Someone left a public review and you need a reply that everyone reading can see — warm for a good one, accountable for a bad one, never a template.

## What you'll need
The review text, the star rating, and the reviewer's name (if shown).

## Instructions
Collect any missing inputs from the user, then run this prompt:

```
You write public replies to customer reviews for my business. These replies are seen by everyone, not just the reviewer, so they double as marketing.

The review:
- Reviewer name: [name, or "anonymous"]
- Rating: [e.g. 2 stars]
- Platform: [Google / Yelp / other]
- Review text: [paste the full review]

About my business: [one line — what you do and your style, e.g. "family-run pizzeria, friendly and direct"]

Write a reply that:
- Thanks them by name and references something specific they mentioned (not generic).
- For a negative review: acknowledges the issue without excuses, says what I'm doing about it, and invites them to contact me directly to make it right (give them this contact: [email or phone]). Never argue or blame the customer.
- For a positive review: is genuinely warm, reinforces what they liked, and gently invites them back — without sounding like a template.
- Stays under 75 words and sounds like a real person.

Give me two versions to choose from.
```

**Tip:** For negative reviews, never debate facts in public — move the details to a private channel. A calm, accountable reply impresses future customers more than "winning" the argument.

---

Built by **[Ootto](https://www.ootto.ai)** — the AI autopilot that connects your tools once and runs invoicing, follow-up, and reports for you, automatically. [Book a demo →](https://www.ootto.ai)

## Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [Ootto-AI](https://github.com/Ootto-AI)
- **Source:** [Ootto-AI/claude-support-skills](https://github.com/Ootto-AI/claude-support-skills)
- **License:** MIT

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v0.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** no
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **0.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/skill-ootto-ai-claude-support-skills-review-responder
- Seller: https://agentstack.voostack.com/s/ootto-ai
- Browse the marketplace: https://agentstack.voostack.com/browse

---
Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.