# Inbound Lead Audit Cx Map

> Audit inbound lead handling and map the customer experience from source event to follow-up outcome.

- **Type:** Skill
- **Install:** `agentstack add skill-zapier-gtm-cheat-codes-inbound-lead-audit-cx-map`
- **Verified:** Yes — security-reviewed for prompt injection and unsafe behavior
- **Seller:** [zapier](https://agentstack.voostack.com/s/zapier)
- **Installs:** 0
- **Category:** [Agent Skills](https://agentstack.voostack.com/c/agent-skills)
- **Latest version:** 0.1.0
- **License:** MIT
- **Upstream author:** [zapier](https://github.com/zapier)
- **Source:** https://github.com/zapier/gtm-cheat-codes/tree/main/skills/gtm-ops/inbound-lead-audit-cx-map
- **Website:** https://zapier.com/gtm-ops-guide

## Install

```sh
agentstack add skill-zapier-gtm-cheat-codes-inbound-lead-audit-cx-map
```

Requires the [AgentStack CLI](https://agentstack.voostack.com/docs/cli). Works with Claude Code, Cursor, and any MCP-compatible agent.

## About

# Inbound Lead Audit + CX Map

Use this skill to inspect how an inbound lead or hand-raiser was treated and produce an action-focused summary.

## Workflow

1. Identify the lead source and current-cycle event.
2. Review CRM timeline, owner assignment, outreach, meeting status, and routing evidence.
3. Distinguish automated touches from real human follow-up.
4. Map the customer experience in plain language.
5. Recommend the next owner action and any process fix.

## Zapier MCP And SDK Role

- Use Zapier MCP to read CRM timelines, routing evidence, tracker rows, meeting status, and collaboration context.
- Use Zapier SDK for scheduled audits, tracker updates, issue logging, and approval-routed summaries.
- Keep rep escalations and source-of-truth writes human-reviewed.

## Guardrails

- Do not count historical meetings from prior cycles as current-cycle success.
- Do not infer human outreach from automation enrollment alone.
- Keep any screenshots, lead data, and source URLs private.

## Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

- **Author:** [zapier](https://github.com/zapier)
- **Source:** [zapier/gtm-cheat-codes](https://github.com/zapier/gtm-cheat-codes)
- **License:** MIT
- **Homepage:** https://zapier.com/gtm-ops-guide

Install and usage instructions live in the source repository linked above.

## Pricing

- **Free** — Free

## Security capabilities

Automated source analysis of v0.1.0 — what this tool can access:

- **Network access:** no
- **Filesystem access:** no
- **Shell / process execution:** no
- **Environment & secrets:** no
- **Dynamic code execution:** no

*"Yes" means the capability is present in the source — more access means more to trust, not that it is unsafe.*


## Versions

- **0.1.0** — security scan: passed — Imported from the upstream source.

## Links

- Listing page: https://agentstack.voostack.com/l/skill-zapier-gtm-cheat-codes-inbound-lead-audit-cx-map
- Seller: https://agentstack.voostack.com/s/zapier
- Browse the marketplace: https://agentstack.voostack.com/browse

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Listed on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Creators keep 70%.