# stephenrogan > Open-source publisher. Listings imported from github.com/stephenrogan — credited to the original author with their license. - **Listings:** 38 - **Total installs:** 0 - **Profile:** https://agentstack.voostack.com/s/stephenrogan - **Website:** https://github.com/stephenrogan ## Published listings - [Pa Adoption Tracker](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-adoption-tracker) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-adoption-tracker` Tracks feature-level adoption within accounts, identifies underutilised capabilities, and generates adoption gap analysis. Maps used vs. available features to surface where customers are leaving value on the table. Use when asked to track feature adoption, analyse product usage depth, identify underutilised features, build adoption plans, measure feature penetration, or when any workflow needs to… - [Ic Escalation Router](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ic-escalation-router) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ic-escalation-router` Routes customer escalations to the appropriate internal team with structured documentation, severity classification, and tracking. Ensures escalations reach the right people with full context and tracks through to resolution. Use when asked to escalate an account issue, route a customer problem to engineering or product, create an escalation ticket, manage the escalation process, or when any cust… - [Cc Internal Brief Writer](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-internal-brief-writer) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-internal-brief-writer` Creates internal account briefs, escalation write-ups, and executive summaries for internal audiences. Compiles cross-system data into standardised formats for leadership reviews, cross-functional meetings, and escalation documentation. Adapts content and detail level to the specific audience. Use when asked to write an escalation brief, prepare an internal account summary, create a leadership re… - [Ca Community Monitor](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ca-community-monitor) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ca-community-monitor` Tracks customer engagement in community channels, surfaces unanswered questions, identifies potential advocates from activity patterns, and detects sentiment shifts in community discussions. Use when asked to monitor community engagement, track forum activity, identify community advocates, detect community sentiment, manage community health, or when any workflow needs insight into peer-to-peer cu… - [Bi Expansion Detector](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-expansion-detector) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-expansion-detector` Identifies accounts showing signals of readiness for expansion including upsell, cross-sell, and seat or licence growth. Surfaces opportunity with evidence so humans can time the commercial conversation. Use when asked to find expansion opportunities, identify upsell candidates, detect cross-sell signals, analyse licence utilisation for growth, build an expansion pipeline, score accounts for comm… - [Pa Knowledge Base Curator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-knowledge-base-curator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-knowledge-base-curator` Keeps customer-facing help content aligned with product changes, identifies content gaps from support ticket patterns, surfaces relevant resources to customers based on adoption profiles, and measures documentation effectiveness through ticket deflection. Use when asked to audit help content, identify knowledge base gaps, recommend documentation improvements, match customers to relevant help arti… - [Ic Cross Func Prep](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ic-cross-func-prep) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ic-cross-func-prep` Prepares materials for internal cross-functional meetings including account reviews, pipeline reviews, escalation committees, and CS-product syncs. Compiles relevant account data tailored to each meeting's audience and purpose. Use when asked to prepare for an internal meeting, build an account review deck, compile data for a pipeline review, create materials for a CS-product sync, or when any in… - [Bi Usage Monitor](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-usage-monitor) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-usage-monitor` Tracks product usage patterns at the account level, detects meaningful behaviour changes, and classifies trends against segment benchmarks. Use when asked to monitor usage, detect usage declines, track adoption trends, identify usage anomalies, flag accounts with dropping engagement, analyse product stickiness, compare account usage to peers, or when any workflow needs current usage trend data fo… - [Pa Value Reporter](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-value-reporter) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-value-reporter` Measures and reports on value delivered to customers including time-to-value tracking, ROI evidence assembly, outcome metrics, and value narratives for QBRs and renewal conversations. Use when asked to measure customer ROI, track time-to-value, build a value report, create an ROI case, quantify outcomes for a customer, or when any workflow needs evidence of value delivered. Also triggers for ques… - [Ca Advocacy Tracker](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ca-advocacy-tracker) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ca-advocacy-tracker` Manages customer advocacy programmes including reference tracking, case study pipeline, review site engagement, testimonial collection, and NPS follow-up workflows. Identifies advocacy-ready accounts, manages the advocacy pipeline, matches advocates to requests, and prevents advocate fatigue. Use when asked to manage customer references, track case study progress, coordinate review requests, buil… - [Bi Competitive Intel](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-competitive-intel) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-competitive-intel` Monitors for signals that a customer may be evaluating alternatives or has been approached by a competitor. Surfaces early warning so the CSM can intervene before a formal evaluation begins. Use when asked to detect competitive threats, monitor for churn to competitors, identify accounts evaluating alternatives, track competitor mentions, build competitive displacement alerts, assess competitive… - [Cc Qbr Deck Builder](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-qbr-deck-builder) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-qbr-deck-builder` Generates data-populated QBR presentation decks by pulling usage metrics, health data, support history, value evidence, and adoption analytics into a structured slide format by segment. Produces a deck the CSM customises with strategic narrative and recommendations. Use when asked to build a QBR deck, prepare business review slides, generate a customer presentation with data, populate a QBR templ… - [Ra Stakeholder Change Detector](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ra-stakeholder-change-detector) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ra-stakeholder-change-detector` Monitors for stakeholder changes at customer accounts including champion departures, new executive hires, reorganisations, and role changes. Detects changes from CRM updates, LinkedIn signals, and engagement pattern shifts. Use when asked to track contact changes, monitor for champion departure, detect reorgs at customer accounts, set up stakeholder change alerts, or when any workflow needs early… - [Cm Competitive Response Prep](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cm-competitive-response-prep) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cm-competitive-response-prep` Prepares structured competitive response materials when a competitive threat is detected on an account. Assembles value evidence, competitive differentiation, switching cost analysis, and a response framework for the CSM. Use when asked to prepare a competitive response, build a retention case against a competitor, create a win-back plan, or when bi-competitive-intel has flagged a competitive sig… - [Cc Call Summariser](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-call-summariser) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-call-summariser` Generates structured post-call summaries from call transcripts or CSM notes, extracting key discussion points, decisions, action items with owners and deadlines, sentiment signals, and risk or opportunity flags. Routes extracted data to downstream skills for tracking. Use when asked to summarise a call, extract action items from a meeting, generate call notes, create a post-meeting summary, or wh… - [Bi Risk Detector](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-risk-detector) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-risk-detector` Monitors a defined set of risk indicators across the customer portfolio and generates prioritised risk alerts. Combines leading indicators from usage and health data with event-based triggers like champion departure, support escalation, and missed meetings. Use when asked to identify at-risk accounts, build a risk queue, set up churn early warning, monitor renewal risk, create risk dashboards, pr… - [Pa Benchmark Engine](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-benchmark-engine) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-benchmark-engine` Benchmarks account adoption metrics against segment peers to show customers where they stand relative to similar companies. Produces comparison data for QBRs, adoption conversations, and value narratives. Use when asked to benchmark a customer against peers, create adoption comparisons, show how an account compares to similar companies, build segment comparison data, or when any customer-facing c… - [Ic Internal Notifier](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ic-internal-notifier) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ic-internal-notifier` Sends automated status updates and notifications to internal stakeholders when account events occur. Keeps product, support, sales, and leadership informed without requiring the CSM to manually update each team. Use when asked to set up internal notifications, automate status updates, keep cross-functional teams informed about account changes, or when any account event should trigger an internal… - [Ra Stakeholder Mapper](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ra-stakeholder-mapper) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ra-stakeholder-mapper` Tracks customer org charts, contact roles, engagement frequency, and relationship coverage across accounts. Maintains a structured stakeholder map that identifies champions, economic buyers, influencers, and coverage gaps. Use when asked to map stakeholders, track customer contacts, build an org chart, identify relationship gaps, assess stakeholder coverage, or when any workflow needs to know who… - [Bi Segment Trends](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-segment-trends) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-segment-trends` Analyses portfolio-level trends across customer segments to identify systemic patterns affecting multiple accounts. Use when asked to analyse portfolio health by segment, identify cohort-level churn patterns, compare retention across tiers or industries, build portfolio health reports, detect systemic issues across the book, assess segment-level risk, or when leadership needs a strategic view of… - [Cc Report Generator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-report-generator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-report-generator` Produces weekly, monthly, and quarterly reports for CSMs, managers, and leadership by aggregating data from all pillar skills into formatted, distributable reports. Adapts content, detail, and emphasis by audience. Use when asked to generate a CS report, build a weekly summary, create a portfolio report, produce a dashboard update, compile metrics for leadership, or when any recurring reporting n… - [Cc Email Drafter](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-email-drafter) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-email-drafter` Drafts customer-facing emails including check-ins, follow-ups, meeting confirmations, milestone notifications, and routine communications. Personalises with account data and calibrates tone by segment and relationship context. Use when asked to write a customer email, draft a follow-up, compose a check-in message, create an email sequence, or when any lifecycle workflow needs to send a templated… - [Lo Renewal Manager](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-renewal-manager) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-renewal-manager` Tracks renewal timelines across the portfolio, triggers renewal workflows at defined milestones, surfaces renewal readiness with risk and opportunity signals, and manages the operational mechanics of the renewal process. Use when asked to manage renewals, track renewal dates, build renewal playbooks, automate renewal workflows, assess renewal risk, prepare for renewal conversations, forecast rene… - [Cm Commercial Case Builder](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cm-commercial-case-builder) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cm-commercial-case-builder` Assembles data-driven commercial cases for expansion conversations by compiling usage evidence, value metrics, benchmark comparisons, and pricing context into structured proposals. Use when asked to build an expansion proposal, create an upsell case, prepare a commercial conversation, assemble evidence for a pricing discussion, draft an expansion business case, or when any expansion signal needs… - [Cm Renewal Forecaster](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cm-renewal-forecaster) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cm-renewal-forecaster` Forecasts renewal outcomes across the portfolio by combining health data, engagement signals, usage trends, and historical patterns into probability-weighted projections. Produces renewal pipeline reports for CS leadership, CRO, and CFO audiences. Use when asked to forecast renewals, predict churn probability, build a retention forecast, assess portfolio renewal risk, project NRR, or when leaders… - [Lo Check In Scheduler](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-check-in-scheduler) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-check-in-scheduler` Schedules and triggers recurring customer touchpoint cadences based on lifecycle stage, segment, health status, and engagement history. Use when asked to set up check-in cadences, manage touchpoint schedules, automate customer outreach timing, build engagement rhythms, adjust call frequency based on account health, or when any account needs a structured recurring touchpoint schedule. Also trigger… - [Lo Handoff Manager](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-handoff-manager) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-handoff-manager` Generates handoff documentation and manages transition sequences when accounts move between teams, CSMs, or lifecycle stages. Covers sales-to-CS handoff, CSM-to-CSM reassignment, CS-to-renewal team handoff, and any structured account transition. Use when asked to create a handoff brief, manage an account transition, prepare for CSM reassignment, build a sales-to-CS handoff, transfer account knowl… - [Lo Qbr Orchestrator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-qbr-orchestrator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-qbr-orchestrator` Manages the end-to-end QBR process including scheduling, attendee coordination, content preparation, and follow-up tracking. Use when asked to schedule a QBR, prepare a business review, build QBR content, automate QBR preparation, coordinate a quarterly review, generate a QBR deck, or when any account needs a structured business review. Also triggers for questions about business review cadence, e… - [Pa Enablement Orchestrator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-enablement-orchestrator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-enablement-orchestrator` Coordinates customer enablement activities including training session scheduling, learning path management, certification tracking, and enablement content recommendation based on adoption gaps. Bridges the gap between product access and product competence. Use when asked to schedule training, manage customer education, track certification progress, recommend learning resources, build an enablemen… - [Ic Feature Request Tracker](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ic-feature-request-tracker) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ic-feature-request-tracker` Logs customer feature requests from calls, tickets, and emails, links them to the product roadmap, tracks their status, and surfaces updates to CSMs when requested features ship or are declined. Use when asked to log a feature request, track product requests, link customer needs to the roadmap, monitor when a requested feature is available, or when any customer interaction surfaces a product enha… - [Pa Feedback Aggregator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-pa-feedback-aggregator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-pa-feedback-aggregator` Aggregates product feedback from support tickets, call transcripts, surveys, and CSM notes, then clusters into themes for the product team. Produces weighted reports showing which issues affect the most customers and the most revenue. Use when asked to collect customer feedback, aggregate feature requests, theme product feedback, build a voice-of-customer report, identify common product gaps, or… - [Lo Sla Monitor](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-sla-monitor) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-sla-monitor` Tracks commitments, SLAs, and promises made to customers across all touchpoints. Surfaces upcoming deadlines, flags breaches, and maintains an accountability record. Use when asked to track customer commitments, monitor SLA compliance, manage action items from calls and meetings, ensure follow-through on promises, build an accountability system for CS, or when any workflow needs to know what has… - [Bi Health Score](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-health-score) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-health-score` Computes and maintains composite health scores for customer accounts by aggregating product usage, support engagement, stakeholder activity, and sentiment signals. Use when asked to calculate health scores, assess account health, monitor portfolio health, identify at-risk accounts, build health scoring models, set up health monitoring, or when any downstream CS workflow needs current account heal… - [Ra Engagement Tracker](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-ra-engagement-tracker) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-ra-engagement-tracker` Tracks touchpoint frequency and recency across all channels for every stakeholder at every account. Computes engagement health per contact, detects declining patterns, and identifies accounts where the relationship is cooling before the health score reflects it. Use when asked to track customer engagement, monitor touchpoint cadence, identify engagement gaps, assess relationship activity, or when… - [Lo Onboarding Orchestrator](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-onboarding-orchestrator) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-onboarding-orchestrator` Manages the customer onboarding workflow from sales handoff through first-value milestone. Sequences tasks, triggers communications, tracks completion, and flags delays. Use when asked to set up onboarding for a new customer, track onboarding progress, build onboarding workflows, automate onboarding sequences, manage customer go-live, monitor time-to-value, or when any new account needs to be mov… - [Lo Milestone Tracker](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-lo-milestone-tracker) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-lo-milestone-tracker` Tracks customer progress against defined adoption and lifecycle milestones, flags blockers, and reports on time-to-milestone metrics. Use when asked to track customer milestones, monitor adoption progress, measure time-to-value, build success plans with measurable checkpoints, identify stalled accounts, report on adoption velocity, or when any workflow needs to know whether a customer is on track… - [Bi Account Brief](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-bi-account-brief) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-bi-account-brief` Compiles a comprehensive structured account snapshot by pulling from all available data sources. Gives the CSM full account context in under 60 seconds instead of 30-60 minutes of manual assembly. Use when asked to prepare for a customer call, build an account brief, generate a QBR prep summary, create an account snapshot, review an account before a meeting, assemble account context for an escala… - [Cc Crm Updater](https://agentstack.voostack.com/l/skill-stephenrogan-augmented-csm-cc-crm-updater) — Skill · Free · security-reviewed — `agentstack add skill-stephenrogan-augmented-csm-cc-crm-updater` Automatically logs activities, updates CRM fields, and maintains data accuracy across the CRM by syncing information from email, calendar, call transcripts, and product analytics. Detects and flags data inconsistencies, stale records, and missing fields. Use when asked to update CRM records, auto-log activities, sync account data, maintain CRM hygiene, or automate CRM field updates. Also triggers… --- Seller on AgentStack — the marketplace for AI agent skills and MCP servers. Every listing is security-reviewed. Install any with `agentstack add `.