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Pylon Mcp

mcp-justinbeckwith-pylon-mcp · by JustinBeckwith

MCP server for Pylon customer support platform

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Install

$ agentstack add mcp-justinbeckwith-pylon-mcp

✓ scanned · ✓ verified — works with Claude Code, Cursor, and more.

Security review

✓ Passed

No issues found. Passed automated security review. · v1.1.0 How review works →

  • Prompt-injection patterns
  • Secret / credential exfiltration
  • Dangerous shell & filesystem operations
  • Untrusted network calls
  • Known-malicious package signatures

What it can access

  • Network access No
  • Filesystem access No
  • Shell / process execution No
  • Environment & secrets Used
  • Dynamic code execution No

From automated source analysis of v1.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.

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About

pylon-mcp

MCP (Model Context Protocol) server for Pylon customer support platform.

Installation

corepack enable
pnpm install
pnpm run build

Configuration

  1. Copy the example environment file:

``bash cp .env.example .env ``

  1. Edit .env and add your Pylon API token:

`` PYLON_API_TOKEN=your_api_token_here ``

You can generate an API token from the Pylon dashboard. Note: Only Admin users can create API tokens.

Usage

With Claude Desktop

Add to your Claude Desktop configuration (~/Library/Application Support/Claude/claude_desktop_config.json on macOS):

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}

With Claude Code

Add to your Claude Code MCP settings:

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
    }
  }
}

Available Tools

Organization

  • pylon_get_organization - Get information about your Pylon organization

Accounts

  • pylon_list_accounts - List all accounts with pagination
  • pylon_get_account - Get a specific account by ID
  • pylon_create_account - Create a new account
  • pylon_update_account - Update an existing account
  • pylon_delete_account - Delete an account
  • pylon_search_accounts - Search accounts with filters

Contacts

  • pylon_list_contacts - List all contacts with pagination
  • pylon_get_contact - Get a specific contact by ID
  • pylon_create_contact - Create a new contact
  • pylon_update_contact - Update an existing contact
  • pylon_delete_contact - Delete a contact
  • pylon_search_contacts - Search contacts with filters

Issues

  • pylon_list_issues - List issues within a time range
  • pylon_get_issue - Get a specific issue by ID
  • pylon_create_issue - Create a new issue/ticket
  • pylon_update_issue - Update an existing issue
  • pylon_delete_issue - Delete an issue
  • pylon_search_issues - Search issues with filters
  • pylon_snooze_issue - Snooze an issue until a specific time
  • pylon_get_issue_followers - Get issue followers
  • pylon_update_issue_followers - Add/remove issue followers

Messages

  • pylon_redact_message - Redact a message from an issue

Tags

  • pylon_list_tags - List all tags
  • pylon_get_tag - Get a specific tag by ID
  • pylon_create_tag - Create a new tag
  • pylon_update_tag - Update an existing tag
  • pylon_delete_tag - Delete a tag

Teams

  • pylon_list_teams - List all teams
  • pylon_get_team - Get a specific team by ID
  • pylon_create_team - Create a new team
  • pylon_update_team - Update an existing team

Requirements

  • Node.js 24+
  • Pylon API token (Admin access required)

License

MIT

Source & license

This open-source MCP server is cataloged on AgentStack and links to its original source — we do not rehost the code.

Install and usage instructions live in the source repository linked above.

Reviews

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Versions

  • v1.1.0 Imported from the upstream source.