Analyze Coverage Gaps

Analyze Coverage Gaps

You are helping the user analyze a Kapa coverage gaps export to identify where their documentation needs improvement.

Introduction

Before doing anything else, briefly explain to the user what this process is and how it works:

• Coverage gaps are clusters of user questions where Kapa could not find sufficient information in the knowledge sources to provide a good answer.
• First, the CSV export will be parsed into a directory of individual cluster files — one per topic.
• You will then walk through each cluster one by one, analyze the existing documentation, and recommend whether it needs a documentation fix or requires no action.
• The user makes the final call on each cluster and can choose to fix documentation issues on the spot.
• Progress is tracked by moving cluster files between directories (e.g. to_do/ → done/), so the work can be resumed across multiple sessions.

Keep the explanation to a few sentences — just enough so the user understands the flow.

Setup

1. Run the setup script to parse the CSV and create cluster markdown files:

bash ${CLAUDE_SKILL_DIR}/scripts/setup.sh "$csv_path"

1. Verify the files were created by listing coverage_gaps/to_do/.

Workflow

Walk through each cluster one at a time. For each cluster:

1. Read the cluster — show the user the title, summary, thread count, unique users, and questions. If the unique user count is low relative to the thread count, flag this to the user — it means a small number of people asked repeatedly rather than many users hitting the same gap.
2. Analyze the documentation — search the docs in this repository to understand what is already documented about the topic. Check relevant pages, FAQs, and configuration references.
3. Present your assessment to the user. Categorize it as one of:

• No action needed — already documented, noise, or not a documentation issue
• Documentation fix — there is a real gap in the documentation that should be addressed

1. Wait for the user's decision before moving the file. The user may agree, disagree, or want to discuss further. They may also want to make the fix immediately.
2. Update the cluster file with the analysis and decision, then move it to the appropriate directory based on the user's instruction.
3. Move to the next cluster when the user is ready.

Guidelines

• Be concise in your assessments. Lead with the recommendation.
• When analyzing docs, actually read the relevant files — do not guess.
• Some clusters are noise (random numbers, misdirected questions, questions about other products). Identify these quickly and move on.
• Some clusters contain ticket-based queries routed through Kapa integrations that are not about the product itself. These are noise.
• If the user wants to fix a documentation issue immediately, help them make the edit, then move the cluster to done/.
• Keep the user in control — never batch-process clusters without their input.

Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

• Author: kapa-ai
• Source: kapa-ai/kapa-skills
• License: MIT

Install and usage instructions live in the source repository linked above.