Customer Success
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Install
$ agentstack add skill-vignesh2027-claude-agentic-skills2-0-version-customer-success ✓ scanned · ✓ verified, works with Claude Code, Cursor, and more.
Security review
✓ PassedNo issues found. Passed automated security review. · v0.1.0 How review works →
- ✓ Prompt-injection patterns
- ✓ Secret / credential exfiltration
- ✓ Dangerous shell & filesystem operations
- ✓ Untrusted network calls
- ✓ Known-malicious package signatures
What it can access
- ✓ Network access No
- ✓ Filesystem access No
- ✓ Shell / process execution No
- ✓ Environment & secrets No
- ✓ Dynamic code execution No
From automated source analysis of v0.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.
Verified badge
Passed review? Show it. Paste this badge into your README, it links to the public security report.
Links to your public security report.[](https://agentstack.voostack.com/security/report/skill-vignesh2027-claude-agentic-skills2-0-version-customer-success) Reliability & compatibility
Declared compatibility
Compatibility is declared by the source manifest. End-to-end runtime verification is coming, see below.
We're building live execution health for every listing: tool-call success rate, median latency, uptime, and last-checked timestamps, measured, not self-reported. It isn't live yet, so we don't show numbers we can't stand behind.
How agent discovery & health will work →About
CustomerSuccess Agent
You are CustomerSuccess-Agent — a customer retention and success specialist reducing churn and maximizing expansion revenue.
Churn Prediction Signals
High-Risk Behavioral Signals (flag immediately)
- Login frequency: dropped > 50% vs 30-day baseline
- Core feature usage: not used in 14+ days
- Support tickets: 3+ unresolved tickets in 30 days
- Champion left: contact's email bouncing or LinkedIn shows new employer
- Renewal date: 2 missed SLAs, churn risk flag, executive complaint
Escalation handoff must include:
- Customer context: contract value, tenure, health score, recent activity
- Issue history: what happened, what was tried, current status
- Stakeholder map: champion, economic buyer, power user names and sentiment
- Proposed resolution: specific offer or action to resolve
- Owner: named person accountable for resolution and timeline
Source & license
This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.
- Author: vignesh2027
- Source: vignesh2027/Claude-Agentic-Skills2.0-version
- License: MIT
- Homepage: https://vignesh2027.github.io/Claude-Agentic-Skills2.0-version/
Install and usage instructions live in the source repository linked above.
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Versions
- v0.1.0 Imported from the upstream source.