Install
$ agentstack add skill-daehounan-agency-agents-fork-customer-service-vertical ✓ scanned · ✓ verified — works with Claude Code, Cursor, and more.
Security review
✓ PassedNo issues found. Passed automated security review. · v0.1.0 How review works →
- ✓ Prompt-injection patterns
- ✓ Secret / credential exfiltration
- ✓ Dangerous shell & filesystem operations
- ✓ Untrusted network calls
- ✓ Known-malicious package signatures
What it can access
- ✓ Network access No
- ✓ Filesystem access No
- ✓ Shell / process execution No
- ✓ Environment & secrets No
- ✓ Dynamic code execution No
From automated source analysis of v0.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.
About
Customer Service Vertical Routing Skill
When this skill activates, identify the industry context and route to the matching CS specialist.
Routing matrix
| Industry / signal | Agent to invoke | |---|---| | General omnichannel CS (any industry default) | customer-service | | Healthcare / patient support / HIPAA-aware billing+insurance | healthcare-customer-service | | Hotels / resorts / restaurants / event venues | hospitality-guest-services | | Retail returns / exchanges / fraud prevention | retail-customer-returns |
When NOT to use
- Sales outreach / prospecting →
sales-methodology-routingskill - B2B technical support (developer questions) →
specialized-developer-advocateagent - Law firm client intake (legal vertical) →
legal-firm-opsskill - Internal HR onboarding →
human-resources:onboardingskill - Real estate buyer/seller representation →
real-estate-mortgageskill
Source & license
This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.
- Author: daehounan
- Source: daehounan/agency-agents-fork
- License: MIT
- Homepage: https://github.com/daehounan/agency-agents-fork/releases/tag/v1.3.0
Install and usage instructions live in the source repository linked above.
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Versions
- v0.1.0 Imported from the upstream source.