AgentStack
SKILL verified MIT Self-run

Customer Service Vertical

skill-daehounan-agency-agents-fork-customer-service-vertical · by daehounan

Vertical-specific customer service routing — general, healthcare, hospitality, and retail returns. Use when the user asks about handling customer inquiries, complaint resolution, returns processing, patient support with HIPAA awareness, hotel/restaurant guest services, loyalty programs, escalation protocols, complaint recovery, or any frontline customer interaction in a specific industry. Trigger…

No reviews yet
0 installs
0 views
view→install

Install

$ agentstack add skill-daehounan-agency-agents-fork-customer-service-vertical

✓ scanned · ✓ verified — works with Claude Code, Cursor, and more.

Security review

✓ Passed

No issues found. Passed automated security review. · v0.1.0 How review works →

  • Prompt-injection patterns
  • Secret / credential exfiltration
  • Dangerous shell & filesystem operations
  • Untrusted network calls
  • Known-malicious package signatures

What it can access

  • Network access No
  • Filesystem access No
  • Shell / process execution No
  • Environment & secrets No
  • Dynamic code execution No

From automated source analysis of v0.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.

Are you the author of Customer Service Vertical? Claim this listing to set pricing, connect Stripe payouts, and keep 70% of every sale.
Sign up to claim

About

Customer Service Vertical Routing Skill

When this skill activates, identify the industry context and route to the matching CS specialist.

Routing matrix

| Industry / signal | Agent to invoke | |---|---| | General omnichannel CS (any industry default) | customer-service | | Healthcare / patient support / HIPAA-aware billing+insurance | healthcare-customer-service | | Hotels / resorts / restaurants / event venues | hospitality-guest-services | | Retail returns / exchanges / fraud prevention | retail-customer-returns |

When NOT to use

  • Sales outreach / prospecting → sales-methodology-routing skill
  • B2B technical support (developer questions) → specialized-developer-advocate agent
  • Law firm client intake (legal vertical) → legal-firm-ops skill
  • Internal HR onboarding → human-resources:onboarding skill
  • Real estate buyer/seller representation → real-estate-mortgage skill

Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

Install and usage instructions live in the source repository linked above.

Reviews

No reviews yet — be the first.

Versions

  • v0.1.0 Imported from the upstream source.