Woo Fulfillment Status Digest

woo-fulfillment-status-digest

Purpose

Produce a fulfillment health snapshot of your WooCommerce store: total orders by status, orders overdue by configurable SLA thresholds, and a list of specific order IDs that need immediate attention. Read-only — no order data is modified.

Prerequisites

• WooCommerce store with REST API enabled (WooCommerce → Settings → Advanced → REST API)
• Consumer Key and Consumer Secret with Read scope
• Store accessible over HTTPS
• Minimum WooCommerce version: 3.5.0

Parameters

| Parameter | Type | Required | Default | Description | |-----------|------|----------|---------|-------------| | store_url | string | yes | — | Base URL of the WooCommerce store (e.g., https://mystore.com) | | consumer_key | string | yes | — | WooCommerce REST API consumer key (ck_...) | | consumer_secret | string | yes | — | WooCommerce REST API consumer secret (cs_...) | | dry_run | bool | no | false | No effect — this is a read-only skill | | format | string | no | human | Output format: human or json | | processing_sla_hours | int | no | 24 | Hours after which a "processing" order is flagged as overdue | | on_hold_sla_hours | int | no | 48 | Hours after which an "on-hold" order is flagged as overdue | | pending_sla_hours | int | no | 12 | Hours after which a "pending" order is flagged as overdue | | include_overdue_list | bool | no | true | Include the list of overdue order IDs in output | | max_overdue_listed | int | no | 25 | Maximum number of overdue orders to list |

Authentication

WooCommerce uses OAuth 1.0a for HTTP and Basic Auth over HTTPS.

For HTTPS stores (recommended):

Authorization: Basic base64(consumer_key:consumer_secret)

For HTTP stores (development only): Use OAuth 1.0a — include oauthconsumerkey, oauthnonce, oauthsignature, oauthsignaturemethod=HMAC-SHA1, oauthtimestamp, oauthversion=1.0

Never log or output consumerkey or consumersecret values.

See docs/AUTHENTICATION.md for full setup instructions.

Safety

Read-only skill — no mutations are executed. Safe to run at any time.

Workflow Steps

Step 1 — Fetch order totals by status

GET /wp-json/wc/v3/reports/orders/totals

Extract: array of { slug, name, total } — provides counts for all WooCommerce order statuses.

Step 2 — Fetch overdue processing orders

GET /wp-json/wc/v3/orders
  ?status=processing
  &before=
  &per_page=100
  &page=1
  &orderby=date
  &order=asc

Extract per order: id, number, date_created, total, billing.first_name, billing.last_name, billing.email Paginate until response length ║ ║ TIME: ║ ║ MODE: READ-ONLY ║ ╚══════════════════════════════════════════╝

PER-OPERATION (emit after each API call batch):

[N/TOTAL] → records | params: =

COMPLETION (human format):

╔══════════════════════════════════════════╗ ║ COMPLETE: woo-fulfillment-status-digest ║ ║ RECORDS PROCESSED: ║ ║ OUTPUT: stdout ║ ╚══════════════════════════════════════════╝

COMPLETION (json format):

```json
{
  "skill": "woo-fulfillment-status-digest",
  "store": "",
  "completed_at": "",
  "records_processed": ,
  "output_file": null,
  "dry_run": false
}

Output Format

Human format digest:

FULFILLMENT STATUS DIGEST — mystore.com — 2025-04-14 09:00 UTC

Order Counts by Status:
  ✅ Completed      1,842
  🔄 Processing       127    ⚠️  23 OVERDUE (>24h)
  ⏸  On Hold           14    ⚠️   6 OVERDUE (>48h)
  ⏳ Pending           31    ⚠️   8 OVERDUE (>12h)
  ❌ Cancelled        203
  🚫 Refunded          89
  🗑  Failed            12

Overdue Processing Orders (top 25):
  Order #  Age      Total     Customer
  ──────────────────────────────────────
  #5821    31h 22m  $142.50   Jane Smith
  #5798    28h 05m  $89.00    Bob Jones
  ...

Error Handling

| Error | Cause | Resolution | |-------|-------|------------| | 401 Unauthorized | Invalid or missing credentials | Verify consumerkey and consumersecret | | 403 Forbidden | Consumer Key lacks required scope | Regenerate key with Read scope | | 404 Not Found | Reports endpoint unavailable | Ensure WooCommerce version ≥ 3.5.0 | | 429 Too Many Requests | Rate limit hit during pagination | Wait 2 seconds and retry; reduce per_page to 50 | | Empty overdue list | No orders exceed the SLA threshold | This is normal — your fulfillment is on time |

Best Practices

• Run this digest at the start of each fulfillment shift for an instant health check.
• Pipe the overdue order IDs into woo-order-status-bulk-update or woo-bulk-order-notes for follow-up.
• Adjust processing_sla_hours to match your actual shipping SLA agreement.
• Schedule this skill to run automatically (e.g., every morning) for proactive alerting.

Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

• Author: navarroido
• Source: navarroido/Woocommerce-skill
• License: MIT

Install and usage instructions live in the source repository linked above.