Woo Wismo Bulk Status Report

woo-wismo-bulk-status-report

Purpose

Export all WooCommerce orders in processing or on-hold status that are older than a configurable threshold — these are orders customers are most likely to contact support about ("Where Is My Order?"). Provides a ready-made list for proactive outreach or support queue prioritization. Read-only.

Prerequisites

• WooCommerce store with REST API enabled
• Consumer Key with Read scope
• Minimum WooCommerce version: 3.5.0

Parameters

| Parameter | Type | Required | Default | Description | |-----------|------|----------|---------|-------------| | store_url | string | yes | — | Base URL of the WooCommerce store | | consumer_key | string | yes | — | WooCommerce REST API consumer key (ck_...) | | consumer_secret | string | yes | — | WooCommerce REST API consumer secret (cs_...) | | dry_run | bool | no | false | No effect — read-only skill | | format | string | no | human | Output format: human or json | | min_age_days | int | no | 3 | Minimum order age in days to include | | statuses | array | no | ["processing", "on-hold"] | Order statuses to check | | max_results | int | no | 500 | Maximum orders to include in export |

Authentication

WooCommerce uses OAuth 1.0a for HTTP and Basic Auth over HTTPS.

For HTTPS stores (recommended):

Authorization: Basic base64(consumer_key:consumer_secret)

For HTTP stores (development only): Use OAuth 1.0a — include oauthconsumerkey, oauthnonce, oauthsignature, oauthsignaturemethod=HMAC-SHA1, oauthtimestamp, oauthversion=1.0

Never log or output consumerkey or consumersecret values.

See docs/AUTHENTICATION.md for full setup instructions.

Safety

Read-only skill — no mutations are executed. Safe to run at any time.

Workflow Steps

Step 1 — Fetch unfulfilled orders older than threshold

GET /wp-json/wc/v3/orders
  ?status=processing,on-hold
  &before=
  &per_page=100&page=1
  &orderby=date&order=asc

Extract: id, number, date_created, total, billing, shipping, line_items[].name, meta_data (check for tracking number)

Step 2 — Compute age and check for tracking

For each order: age_days = (now - date_created) / 86400 Check meta_data for tracking number keys.

Step 3 — Export

API Endpoints Used

GET  /wp-json/wc/v3/orders   — unfulfilled orders with date and status filter

Pagination Strategy

WooCommerce REST API uses page/per_page pagination (not cursor-based).

Standard pattern:

page = 1
while True:
  response = GET /endpoint?per_page=100&page=page
  process(response)
  if len(response)                       ║
║  TIME:                     ║
║  MODE:  READ-ONLY                        ║
╚══════════════════════════════════════════╝

PER-OPERATION (emit after each API call batch):

[N/TOTAL]   →  records | params: =

COMPLETION (human format):

╔══════════════════════════════════════════╗
║  COMPLETE: woo-wismo-bulk-status-report  ║
║  RECORDS PROCESSED:                   ║
║  OUTPUT:                       ║
╚══════════════════════════════════════════╝

COMPLETION (json format):

{
  "skill": "woo-wismo-bulk-status-report",
  "store": "",
  "completed_at": "",
  "records_processed": ,
  "output_file": "",
  "dry_run": false
}

Output Format

CSV filename: woo-wismo-bulk-status-report_.csv Columns: order_id, order_number, date_created, age_days, status, customer_name, email, phone, total, items_summary, has_tracking, tracking_number

Error Handling

| Error | Cause | Resolution | |-------|-------|------------| | 401 Unauthorized | Invalid credentials | Verify consumerkey and consumersecret | | 403 Forbidden | Key lacks Read scope | Regenerate with Read scope | | 429 Too Many Requests | Rate limit | Wait 2 seconds and retry |

Best Practices

• Run daily and triage the oldest orders first — customers who've been waiting longest are most likely to escalate.
• For orders with tracking numbers already set: filter them out for the "no tracking" priority queue.
• Pair with woo-bulk-order-notes to add update notes to affected orders after investigating.

Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

• Author: navarroido
• Source: navarroido/Woocommerce-skill
• License: MIT

Install and usage instructions live in the source repository linked above.