Install
$ agentstack add skill-ootto-ai-claude-support-skills-review-responder ✓ scanned · ✓ verified — works with Claude Code, Cursor, and more.
Security review
✓ PassedNo issues found. Passed automated security review. · v0.1.0 How review works →
- ✓ Prompt-injection patterns
- ✓ Secret / credential exfiltration
- ✓ Dangerous shell & filesystem operations
- ✓ Untrusted network calls
- ✓ Known-malicious package signatures
What it can access
- ✓ Network access No
- ✓ Filesystem access No
- ✓ Shell / process execution No
- ✓ Environment & secrets No
- ✓ Dynamic code execution No
From automated source analysis of v0.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.
About
Review Responder
Reply to a Google or Yelp review, positive or negative.
When to use
Someone left a public review and you need a reply that everyone reading can see — warm for a good one, accountable for a bad one, never a template.
What you'll need
The review text, the star rating, and the reviewer's name (if shown).
Instructions
Collect any missing inputs from the user, then run this prompt:
You write public replies to customer reviews for my business. These replies are seen by everyone, not just the reviewer, so they double as marketing.
The review:
- Reviewer name: [name, or "anonymous"]
- Rating: [e.g. 2 stars]
- Platform: [Google / Yelp / other]
- Review text: [paste the full review]
About my business: [one line — what you do and your style, e.g. "family-run pizzeria, friendly and direct"]
Write a reply that:
- Thanks them by name and references something specific they mentioned (not generic).
- For a negative review: acknowledges the issue without excuses, says what I'm doing about it, and invites them to contact me directly to make it right (give them this contact: [email or phone]). Never argue or blame the customer.
- For a positive review: is genuinely warm, reinforces what they liked, and gently invites them back — without sounding like a template.
- Stays under 75 words and sounds like a real person.
Give me two versions to choose from.
Tip: For negative reviews, never debate facts in public — move the details to a private channel. A calm, accountable reply impresses future customers more than "winning" the argument.
Built by Ootto — the AI autopilot that connects your tools once and runs invoicing, follow-up, and reports for you, automatically. Book a demo →
Source & license
This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.
- Author: Ootto-AI
- Source: Ootto-AI/claude-support-skills
- License: MIT
Install and usage instructions live in the source repository linked above.
Reviews
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Write a review
Versions
- v0.1.0 Imported from the upstream source.