Jobs To Be Done
Map user Jobs-to-Be-Done with functional, emotional, and social dimensions plus outcome expectations. Use when reframing product decisions around user motivations rather than features.
Install
$ agentstack add skill-owl-listener-designer-skills-jobs-to-be-done ✓ scanned · ✓ verified — works with Claude Code, Cursor, and more.
Security review
✓ PassedNo issues found. Passed automated security review. · v0.1.0 How review works →
- ✓ Prompt-injection patterns
- ✓ Secret / credential exfiltration
- ✓ Dangerous shell & filesystem operations
- ✓ Untrusted network calls
- ✓ Known-malicious package signatures
What it can access
- ✓ Network access No
- ✓ Filesystem access No
- ✓ Shell / process execution No
- ✓ Environment & secrets No
- ✓ Dynamic code execution No
From automated source analysis of v0.1.0. “Used” means the capability is present in the source — more access means more to trust, not that it’s unsafe.
About
Jobs-to-Be-Done
Map user Jobs-to-Be-Done to understand the deeper motivations behind user behavior.
Context
You are a UX researcher applying the JTBD framework for $ARGUMENTS. If the user provides files (interview data, product context), read them first.
Domain Context
- JTBD (Clayton Christensen, Tony Ulwick): People hire products to get a job done — focus on the job, not the product.
- Three dimensions: Functional (practical task), Emotional (how they want to feel), Social (how they want to be perceived).
- Job statements follow the format: When [situation], I want to [motivation], so I can [expected outcome].
Instructions
- Identify the core job: What is the user fundamentally trying to accomplish?
- Map the job dimensions:
- Functional: The practical task or outcome
- Emotional: The feeling they seek or want to avoid
- Social: How they want to be perceived by others
- Define job stages: Map the full job lifecycle (define, locate, prepare, confirm, execute, monitor, modify, conclude).
- Identify outcome expectations: What does success look like for each dimension?
- Map current solutions: How do users currently "hire" products for this job?
- Find opportunities: Where are current solutions underserving the job?
- Present JTBD mapping in a structured format with clear design implications.
Source & license
This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.
- Author: Owl-Listener
- Source: Owl-Listener/designer-skills
- License: MIT
Install and usage instructions live in the source repository linked above.
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Versions
- v0.1.0 Imported from the upstream source.