Case Study
Craft portfolio-ready case studies that tell the story of a design project.
Growth Plan
Co-create an individual growth plan with a designer.
Memory Load Reduction
Design interfaces that minimise demands on working memory. Use when designing multi-step flows, dashboards, comparison tools, forms that span multiple screens, or any interface where users need to remember information across steps or sessions. Triggers on: memory, remember, forget, carry forward, multi-step, users drop off, too many steps, lose their place, context.
Tradeoff Analysis
Analyse accessibility tradeoffs when a design decision improves accessibility for one group but may affect another, or when accessibility competes with other requirements. Use when facing conflicting accessibility needs, business pressure to reduce accessibility scope, or technical constraints that limit accessibility options. Triggers on: tradeoff, trade-off, compromise, accessibility vs perform…
Wayfinding Navigation
Design navigation and information architecture for cognitive accessibility. Use when designing or reviewing navigation, site maps, page hierarchies, breadcrumbs, search, multi-step flows, or any structure where users need to find content and know where they are. Triggers on: users get lost, navigation, wayfinding, information architecture, breadcrumbs, findability, site map, confusing structure,…
Hicks Law
Apply Hick's Law to reduce decision time by limiting the number of simultaneous choices presented to users.
Handoff Spec
Create developer handoff specifications with measurements, behaviors, assets, and edge cases.
Accessibility Audit
Conduct a comprehensive accessibility audit against WCAG guidelines with severity ratings and remediation steps.
Form Design
Design forms that minimize friction, prevent errors, and guide users to successful completion.
Survey Design
Design surveys that collect reliable, unbiased quantitative data to validate hypotheses and measure user attitudes at scale.
Research Repository
Build and maintain a research repository that makes findings findable, reusable, and cumulative across the organization.
Design System Adoption
Create adoption strategies and materials to drive design system usage across teams.
Team Workflow
Design team workflows covering task management, collaboration rituals, and tooling.
Chain Of Thought Design
Designing reasoning chains that produce better outputs.
Design Debt Audit
Identify, categorize, and prioritize accumulated design inconsistencies and structural problems across a product.
Consent And Agency
Designing for informed user consent, opt-out, and human override.
Leadership Ethics
Navigate ethical tensions in design leadership.
Tone Calibration
Adjusting formality, warmth, confidence, and style per context.
Context Engineering
Designing what information goes into the context window and in what order.
Transparency Patterns
Showing users what the AI knows, doesn't know, and how confident it is.
Generative Ui
Designing interfaces where AI generates UI components dynamically.
Human In The Loop
Designing intervention points where humans review, approve, or redirect agent work.
Prompt Versioning
Managing prompt iterations, testing changes, and tracking what works.
Observability Design
Making multi-agent workflows visible and debuggable for designers and developers.
Persona Architecture
Defining AI character, voice, and personality traits.
Bias Detection Design
Designing review workflows to surface and mitigate bias in AI outputs.
Error Personality
How the AI communicates mistakes, uncertainty, and limitations gracefully.
Multimodal Orchestration
Coordinating text, image, voice, and tool-use modalities in a single interaction.
Task Decomposition
Breaking complex user goals into subtasks that agents can handle.
Output Quality Rubrics
Defining what "good" looks like for AI outputs — accuracy, relevance, helpfulness.
Agent Role Design
Defining what each agent does, knows, and owns in a multi-agent system.
Harm Anticipation
Proactively identifying failure modes, misuse, and unintended consequences.
Securing Resources
Secure headcount and budget for the design org.
Behavioral Consistency
Ensuring the AI behaves predictably across sessions, edge cases, and modalities.
One On One
Run effective, recurring 1:1s that build trust and surface problems early.
Rewrite
Rewrite content in plain language while preserving meaning. Chains: readable-content, link-text-design. Use when given content that is too complex, jargon-heavy, or inaccessible for the target audience.
Design Flow
Design an interaction flow with inclusive input and output options from the start. Chains: multi-modal-input, keyboard-navigation, touch-target-design, feedback-and-status. Use when designing a new feature, flow, or interface and you want to build inclusive interaction in from the beginning.
Table Accessibility
Design data tables that work for screen readers and cognitive accessibility. Use when creating or reviewing tables, data grids, comparison tables, pricing tables, or any tabular data. Triggers on: table, data table, grid, spreadsheet, comparison table, pricing table, screen reader table, table headers, scope, caption, complex table.
Motion Sensitivity
Design for people with vestibular disorders, motion sensitivity, or seizure conditions. Use when designing animations, transitions, parallax scrolling, video backgrounds, carousels, or any moving content. Triggers on: motion, animation, vestibular, motion sickness, dizzy, nausea, parallax, autoplay, flashing, seizure, prefers-reduced-motion, spinning, scrolljacking.
Contextual Help Design
Design help systems and support patterns that work for people with cognitive disabilities. Use when designing help content, tooltips, onboarding, FAQs, support flows, documentation, or any context where users need guidance. Triggers on: help, support, FAQ, tooltip, onboarding, tutorial, guidance, stuck, confused, documentation, instructions.
Simplify
Simplify content and interactions to reduce cognitive load. Chains: plain-language-design, cognitive-load-assessment, focus-attention-design. Use when given content, a flow, or an interface that needs to be made more accessible.
Review
Run a full cognitive accessibility review of a flow, screen, or interface. Chains: cognitive-load-assessment, plain-language-design, wayfinding-navigation, error-prevention-recovery, focus-attention-design, memory-load-reduction.
Touch Target Design
Design touch targets and pointer interactions that work for people with motor difficulties, tremors, limited dexterity, or who use assistive pointing devices. Use when designing buttons, links, form controls, mobile interfaces, or any clickable/tappable elements. Triggers on: touch target, tap target, button size, too small to tap, fat finger, motor disability, dexterity, tremor, pointer, click a…
Task Success Metrics
Measuring whether the AI actually helped users accomplish their goals.
Heading Structure
Design heading hierarchies and content structure that work for screen readers and cognitive accessibility. Use when structuring pages, articles, dashboards, forms, or any content-heavy interface. Triggers on: headings, heading hierarchy, h1 h2 h3, content structure, page structure, screen reader navigation, document outline, semantic structure, heading levels.
Ability Spectrum Mapping
Map how a product or feature works across the full spectrum of human ability — not just 'can use' and 'can't use'. Use when planning accessibility coverage, identifying gaps, or communicating accessibility scope to stakeholders. Triggers on: ability spectrum, range of users, who can use this, who can't use this, accessibility coverage, accessibility scope, ability range, spectrum of needs.
Fitts Law
Apply Fitts's Law to size and position interactive targets for fast, accurate interaction.
Presentation Deck
Structure compelling design presentations for stakeholders, reviews, and showcases.
User Satisfaction Signals
Interpreting implicit and explicit feedback — edits, regenerations, abandonment.
Design Sprint Plan
Plan and facilitate design sprints from challenge framing through prototype testing.
Accessibility Debt Tracking
Track and manage accessibility debt — known accessibility issues that have been deferred. Use when managing a backlog of accessibility issues, planning remediation, or when accessibility problems are accumulating faster than they're being fixed. Triggers on: accessibility debt, tech debt, known issues, backlog, deferred, we'll fix it later, remediation, accessibility backlog, accumulating issues,…
Handoff Protocols
Designing smooth transitions between agents and between AI and humans.
Structure
Structure content for screen reader and assistive technology use. Chains: heading-structure, alt-text-design, table-accessibility, form-labelling. Use when building a new page, document, or content template and you want to get the structural accessibility right from the start.
Handoff
Generate an accessibility decision handoff for engineering. Chains: decision-documentation, compliance-mapping, accessibility-testing-strategy. Use when a design is ready for implementation and the engineering team needs clear accessibility specifications.
Performance Review
Write a fair, evidence-based performance review.
Hiring Loop
Design a fair, signal-rich interview loop.
Plain Language Design
Write and review content for plain language accessibility. Use when writing interface copy, error messages, instructions, onboarding text, help content, legal or medical information, forms, or any user-facing text. Triggers on: plain language, reading level, simplify text, jargon, hard to understand, nobody reads this, unclear copy, rewrite, too complicated, ESL, literacy, readability.
Feedback Loops
User correction, thumbs up/down, inline editing, and reinforcement signals.
Alt Text Design
Write meaningful alternative text for images, charts, diagrams, and visual content. Use when creating or reviewing alt text, image descriptions, chart summaries, or any visual content that needs a text equivalent. Triggers on: alt text, image description, alternative text, screen reader, decorative image, chart description, infographic, data visualisation, complex image, meaningful alt.
Failure Recovery
What happens when an agent fails — retry, fallback, escalate, or graceful degradation.
Gesture Patterns
Design gesture-based interactions for touch and pointer devices.
Diary Study Plan
Design a diary study plan with prompts, duration, participant criteria, and analysis framework. Use when you need to understand user behavior over time in natural contexts.
Design Negotiation
Advocate for design quality, scope, and time with cross-functional partners and leadership using evidence and shared goals.
Animation Principles
Apply animation principles to UI motion for purposeful, polished interactions.
Usability Test Plan
Design a usability test plan with tasks, success metrics, participant criteria, and facilitation guide. Use when planning moderated or unmoderated usability testing sessions.
Document
Document accessibility decisions and tradeoffs for a feature. Chains: decision-documentation, tradeoff-analysis, compliance-mapping. Use when a feature is being designed or shipped and accessibility decisions need to be captured.
Version Control Strategy
Define version control strategies for design files, components, and libraries.
Design Qa Checklist
Create QA checklists for verifying design implementation accuracy.
Responsive Review
Review responsive and flexible layout for accessibility across devices, zoom levels, and orientations. Chains: responsive-accessibility, flexible-typography, information-density. Use when testing an existing interface across screen sizes and zoom levels for accessibility.
Heuristic Evaluation Ai
Adapting Nielsen's heuristics and new AI-specific heuristics for AI interfaces.
Psychological Safety
Build and protect psychological safety on a design team.
Design System Governance
Define how a design system evolves — contribution models, versioning, change management, and deprecation.
Template Design
Creating reusable, parameterised prompt templates for consistent outputs.
Voice Interaction
Design voice interactions and speech interfaces that work for people with diverse speech patterns, accents, and communication styles. Use when designing voice commands, voice search, dictation, voice assistants, or any interface that accepts speech input. Triggers on: voice, speech, dictation, voice command, voice search, speech recognition, accent, stutter, speech disability, non-verbal, AAC, vo…
Executive Narrative
Build an executive narrative that earns design a seat and a budget.
Documentation Template
Generate structured documentation templates for components, patterns, or guidelines within a design system.
Domain Voice
Tailoring AI behavior for specific professional domains.
Cultural Adaptation
Adapting AI behavior for different cultural contexts, languages, and norms.
Assess Load
Assess cognitive load across a complete multi-step process and produce a load map. Chains: cognitive-load-assessment, memory-load-reduction, wayfinding-navigation. Use when evaluating a checkout flow, onboarding sequence, application process, or any multi-step journey.
Motion System
Define a motion system with duration tokens, easing vocabulary, and reduced-motion handling for consistent animation across a product.
User Preference Respect
Design interfaces that detect and respond to system-level user preferences. Use when implementing dark mode, reduced motion, high contrast, text scaling, or any user preference that affects how the interface renders. Triggers on: user preference, system preference, prefers-reduced-motion, prefers-contrast, prefers-color-scheme, forced-colors, media query, user settings, system settings, accessibi…
Cognitive Load Assessment
Assess and reduce cognitive load in interfaces, flows, and content. Use when designing or reviewing any multi-step process, complex form, dashboard, decision flow, or information-dense screen. Triggers on: cognitive load, too complex, overwhelmed, too many steps, decision fatigue, confusing, information overload, simplify this flow. Applies to any interface where users must think, decide, or reme…
Design Critique
Facilitate structured design critiques with clear feedback frameworks and actionable outcomes.
Pattern Library
Structure a pattern library entry with problem context, solution pattern, usage examples, and related patterns.
Design Token
Define and organize design tokens (color, spacing, typography, elevation) with naming conventions and usage guidance.
Doherty Threshold
Apply the Doherty Threshold — keep system response times under 400ms to maintain user flow and perceived performance.
Form Labelling
Design form labels, instructions, and grouping that work for screen readers and cognitive accessibility. Use when designing or reviewing forms, input fields, checkboxes, radio buttons, select menus, or any data entry interface. Triggers on: form label, label, input label, fieldset, legend, placeholder, form instructions, form group, radio group, checkbox group, required field, form accessibility.
Error Prevention Recovery
Design error prevention, error messages, and recovery flows for cognitive accessibility. Use when designing forms, checkout flows, account creation, settings, data entry, or any flow where users can make mistakes. Triggers on: error handling, error messages, form errors, validation, users make mistakes, users abandon, error recovery, undo, forgiving design.
Readable Content
Write and structure content for diverse reading abilities and cognitive styles. Use when writing long-form content, help documentation, product descriptions, policies, terms, or any content that needs to be understood by a wide audience. Triggers on: readability, reading level, too long, too dense, wall of text, hard to read, simplify content, content accessibility, scannable, skimmable.
Decision Documentation
Document accessibility decisions and the reasoning behind them so they survive team changes, redesigns, and time. Use when making accessibility tradeoffs, choosing between approaches, or when a decision needs to be recorded for future reference. Triggers on: accessibility decision, why did we, tradeoff, decision record, ADR, architecture decision, accessibility rationale, why is it like this, doc…
Audit
Audit an interface for multi-modal interaction support. Chains: keyboard-navigation, touch-target-design, multi-modal-input, gesture-alternatives, feedback-and-status, motion-sensitivity. Use when reviewing an existing interface for interaction accessibility.
Colour Independence
Design interfaces where colour is never the only way information is communicated. Use when designing status indicators, data visualisations, form validation, alerts, maps, or any content that uses colour to convey meaning. Triggers on: colour blind, color blind, colour alone, color alone, colour vision, color vision, red green, deuteranopia, protanopia, tritanopia, colour coding, status colour, c…
Feedback Patterns
Design system feedback for user actions including confirmations, status updates, and notifications.
Escalation Design
When and how AI should escalate to humans, refuse, or ask for clarification.
Portfolio Review
Evaluate a design portfolio against a clear rubric.
Specify
Specify adaptive behaviour for an interface. Chains: user-preference-respect, responsive-accessibility, flexible-typography, colour-independence, simplified-views, information-density. Use when designing a new interface and you want to build adaptability in from the start.
Longitudinal Measurement
Tracking AI product quality over time — drift, degradation, and improvement.
Design Review At Scale
Run design reviews across many teams consistently.
Design Rationale
Write clear design rationale connecting decisions to user needs, business goals, and principles.
Frustration Detection
Reading user emotional state from text signals — caps, punctuation density, repetition, latency — and adapting before the user disengages.
Feedback Delivery
Deliver specific, actionable feedback using SBI and clear examples.
Loading States
Design loading, skeleton, and progressive content reveal patterns.
Stakeholder Communication
Communicate accessibility decisions, requirements, and value to stakeholders who aren't accessibility specialists. Use when presenting accessibility work to leadership, product managers, engineers, or anyone who needs to understand why accessibility decisions matter. Triggers on: stakeholder, business case, justify accessibility, explain accessibility, leadership, executive, ROI, why accessibilit…
Component Spec
Write a detailed component specification including props, states, variants, accessibility requirements, and usage guidelines.
Information Density
Design interfaces where information density can be adjusted to suit different cognitive needs and preferences. Use when designing dashboards, data tables, feeds, inboxes, settings panels, or any interface with variable amounts of content. Triggers on: information density, too dense, too sparse, compact view, comfortable view, spacing, whitespace, data density, content density, crowded, breathing…
Constraint Specification
Defining output format, length, tone, and content boundaries within prompts.
Org Design Principles
Define org-level design principles that guide decisions.
Jobs To Be Done
Map user Jobs-to-Be-Done with functional, emotional, and social dimensions plus outcome expectations. Use when reframing product decisions around user motivations rather than features.
Few Shot Patterns
Crafting examples that steer AI behavior effectively.
Localization Design
Design interfaces that adapt gracefully to multiple languages, writing directions, and cultural contexts.
Emotional Design
How the AI responds to user frustration, confusion, delight, and distress.
Trust Calibration
Helping users form warranted trust in the AI — neither overtrust nor undertrust — through deliberate confidence and source signalling.
Interview Script
Create a structured user interview script with warm-up, core exploration, and wrap-up sections. Use when preparing for user research interviews to ensure consistent, insightful conversations.
Multi Modal Input
Design interfaces that offer multiple input methods so users can choose what works for their abilities and context. Use when designing any interactive system where users provide input — forms, search, editors, creative tools, communication interfaces. Triggers on: multi-modal, input methods, alternative input, how people interact, mouse alternative, touch alternative, input flexibility, switch ac…
Error Handling Ux
Design error prevention, detection, and recovery experiences.
Empathy Map
Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
Keyboard Review
Review keyboard navigation and focus management in an existing interface. Chains: keyboard-navigation, feedback-and-status. Use when testing or reviewing keyboard accessibility specifically, before a release, or when users report keyboard issues.
Mixed Initiative Flow
When the AI leads vs. when the user leads, and how to hand off control.
Design Impact Reporting
Communicate design's contribution to business and user outcomes in terms that resonate with stakeholders.
Affinity Diagram
Organize qualitative research data into an affinity diagram with themes, clusters, and insight statements. Use when synthesizing large amounts of qualitative data from interviews, observations, or surveys.
Compliance Mapping
Map design decisions to accessibility standards and legal requirements. Use when documenting WCAG conformance, preparing for audits, tracking compliance status, or when legal or procurement requires accessibility documentation. Triggers on: WCAG, compliance, conformance, audit, VPAT, accessibility statement, legal requirement, ADA, EAA, European Accessibility Act, Section 508, EN 301 549, accessi…
System Prompt Structure
Anatomy of effective system prompts — role, context, constraints, format.
Gesture Alternatives
Design alternatives to gesture-based and motion-based interactions. Use when designing swipe actions, pinch-to-zoom, shake-to-undo, tilt controls, multi-finger gestures, or any interaction that requires specific physical movements. Triggers on: gesture, swipe, pinch, shake, tilt, multi-touch, two-finger, rotation gesture, device motion, accelerometer, gyroscope.
Link Text Design
Write link text that makes sense out of context for screen reader users and improves usability for everyone. Use when writing or reviewing links, calls to action, navigation labels, or any clickable text. Triggers on: link text, click here, read more, learn more, screen reader links, link purpose, anchor text, call to action, CTA, ambiguous link.
Design Strategy Doc
Write a design strategy document that connects vision to action.
Feedback And Status
Design feedback and status communication that works across senses — visual, auditory, and haptic. Use when designing loading states, success messages, progress indicators, notifications, alerts, or any system response to user action. Triggers on: feedback, status, notification, alert, loading, progress, success message, confirmation, toast, snackbar, screen reader announcement, aria-live, colour…
Accessibility Testing Strategy
Plan what to test, how to test, and who should test for accessibility. Use when defining a testing approach, planning QA, setting up automated and manual testing, or deciding what level of accessibility testing a project needs. Triggers on: accessibility testing, how to test, test plan, automated testing, manual testing, screen reader testing, user testing, accessibility QA, what to test, testing…
Context Window Design
Designing around token limits, memory, and conversation persistence.
Operating Rhythm
Design the leadership team's own operating rhythm.
Investment Case
Make the case for investment in design.
Job Spec
Write a compelling, inclusive design job specification.
Managing Up
Manage up effectively to your own leadership.
Value Specification
Translating organisational values and user expectations into system constraints.
Difficult Conversation
Prepare for and hold a difficult conversation with care and clarity.
Self Leadership
Manage your own time, energy, and focus as a leader.
Design Vision
Articulate a compelling design vision for a product or org.
Responsive Accessibility
Design responsive layouts that maintain accessibility across screen sizes, zoom levels, and orientations. Use when designing responsive interfaces, testing zoom behaviour, or reviewing layouts across devices. Triggers on: responsive, zoom, reflow, breakpoint, mobile accessibility, screen size, orientation, viewport, 200% zoom, text scaling, layout shift, horizontal scroll.
Mentorship
Mentor designers and emerging leaders.
Team Topology
Structure a design team to match the shape of the work.
Prioritisation At Scale
Prioritise design investment across a portfolio of teams.
User Persona
Create refined user personas from research data with demographics, goals, frustrations, and behavioral patterns. Use when synthesizing user research into actionable persona profiles for design decisions.
Change Leadership
Lead a team through change with clarity and care.
Design Advocacy
Advocate for design's role and value across the org.
Progressive Disclosure
Revealing AI capability gradually to match user mental models.
Planning Cadence
Design a planning cadence (quarterly and annual).
Delegation Model
Delegate clearly and develop owners.
Failure Taxonomy
Classifying AI failures — hallucination, refusal, irrelevance, tone mismatch, latency.
Onboarding Plan
Build a 30/60/90 onboarding plan for a new hire.
Preference Audit
Audit an existing interface for respect of user preferences including motion, contrast, colour scheme, and text scaling. Chains: user-preference-respect, responsive-accessibility, colour-independence. Use when reviewing an existing product for adaptive behaviour.
Simplified Views
Design simplified and reduced-complexity views of interfaces for users who need less visual noise and fewer options. Use when designing settings, dashboards, complex tools, or any interface that could benefit from a simpler mode. Triggers on: simplified view, simple mode, easy mode, basic view, reduce complexity, less clutter, overwhelmed, too many options, beginner mode, essential view, focus mo…
Keyboard Navigation
Design keyboard navigation and focus management for users who cannot or prefer not to use a mouse or touch screen. Use when designing any interactive interface — forms, menus, modals, tabs, carousels, drag-and-drop, data tables, or custom components. Triggers on: keyboard, focus, tab order, focus trap, skip link, arrow keys, keyboard shortcut, can't use mouse, motor disability, switch access, foc…
Journey Map
Create an end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas. Use when mapping the full user experience for a product, feature, or service.
Naming Convention
Establish a naming convention system for design elements, components, and tokens with clear rules and examples.
Conversation Patterns
Turn-taking, repair sequences, grounding, and dialogue structure for human-AI interaction.
Theming System
Design a theming architecture that supports brand variants, dark mode, and high-contrast modes with token mapping.
Comparative Evaluation
A/B testing, side-by-side comparison, and preference ranking for AI outputs.
Design Review Process
Establish design review gates with criteria, checklists, and approval workflows.
State Management
Managing shared context, memory, and state across multiple agents.
Focus Attention Design
Design interfaces that support sustained focus and reduce distractions. Use when designing for users with ADHD, attention difficulties, anxiety, or any context where focus matters — dashboards, reading experiences, task flows, forms, learning interfaces. Triggers on: focus, distraction, ADHD, attention, too busy, cluttered, visual noise, autoplay, notifications, pop-ups, interruptions.
Summarize Interview
Summarize a user interview transcript into structured insights with key themes, quotes, and action items. Use after conducting user interviews to extract and share findings efficiently.
Ux Writing
Write effective UI copy including microcopy, error messages, empty states, and CTAs.
Icon System
Create an icon system specification covering grid, sizing, naming, categories, and implementation guidance.
Influence Map
Map and plan influence across the organisation.
Multimedia Accessibility
Design accessible video, audio, and multimedia content with captions, transcripts, and audio descriptions. Use when creating or reviewing video, audio, podcasts, webinars, animations, or any time-based media. Triggers on: captions, subtitles, transcript, audio description, video accessibility, podcast accessibility, multimedia, closed captions, sign language, media player, autoplay.
Decision Framework
Choose decision rights and frameworks like DACI.
Career Ladder
Define or apply a design career ladder and levelling expectations.
Card Sort Analysis
Analyze card sorting results to inform information architecture and navigation structure. Use after conducting open or closed card sort studies.
Micro Interaction Spec
Specify micro-interactions with trigger, rules, feedback, and loop/mode definitions.
Interfaces That Feel
Apply an emotional resonance lens to any UI. Use when a design is technically correct but flat — to identify what's missing and prescribe specific changes at the copy, motion, and interaction layer.
Conflict Resolution
Resolve conflict within or between teams.
Flexible Typography
Design typography systems that adapt to user needs — scaling, spacing, and font preferences. Use when designing type systems, setting font sizes, defining line heights, or reviewing text readability across conditions. Triggers on: typography, font size, line height, letter spacing, word spacing, text scaling, dyslexia font, readable font, type scale, font units, rem, em, px, reading difficulty.
Guardrail Design
Defining behavioral boundaries — what the AI should and shouldn't do.
Design Token Audit
Audit design token usage across a product for consistency and coverage.