Woo Abandoned Cart Recovery

woo-abandoned-cart-recovery

Purpose

Identify WooCommerce orders in pending status that are older than a configurable age threshold — these represent potential abandoned checkouts where payment was not completed. Export a list with customer email, cart value, and items for use in re-engagement email campaigns. Read-only — no orders are modified.

Note: Native WooCommerce does not expose shopping cart sessions via REST API. This skill uses pending orders as a proxy for abandoned checkouts, which is accurate for stores where WooCommerce creates the order before payment (the default checkout behavior).

Prerequisites

• WooCommerce store with REST API enabled (WooCommerce → Settings → Advanced → REST API)
• Consumer Key and Consumer Secret with Read scope
• Store accessible over HTTPS
• Minimum WooCommerce version: 3.5.0

Parameters

| Parameter | Type | Required | Default | Description | |-----------|------|----------|---------|-------------| | store_url | string | yes | — | Base URL of the WooCommerce store (e.g., https://mystore.com) | | consumer_key | string | yes | — | WooCommerce REST API consumer key (ck_...) | | consumer_secret | string | yes | — | WooCommerce REST API consumer secret (cs_...) | | dry_run | bool | no | false | No effect — this is a read-only skill | | format | string | no | human | Output format: human or json | | min_age_hours | int | no | 1 | Minimum hours old for an order to be included | | max_age_hours | int | no | 72 | Maximum hours old — exclude very stale orders | | min_cart_value | number | no | 0 | Minimum order total to include | | exclude_guest | bool | no | false | Exclude guest (non-registered) checkouts | | max_results | int | no | 500 | Maximum orders to include in export |

Authentication

WooCommerce uses OAuth 1.0a for HTTP and Basic Auth over HTTPS.

For HTTPS stores (recommended):

Authorization: Basic base64(consumer_key:consumer_secret)

For HTTP stores (development only): Use OAuth 1.0a — include oauthconsumerkey, oauthnonce, oauthsignature, oauthsignaturemethod=HMAC-SHA1, oauthtimestamp, oauthversion=1.0

Never log or output consumerkey or consumersecret values.

See docs/AUTHENTICATION.md for full setup instructions.

Safety

Read-only skill — no mutations are executed. Safe to run at any time.

Workflow Steps

Step 1 — Fetch pending orders within the age window

GET /wp-json/wc/v3/orders
  ?status=pending
  &after=
  &before=
  &per_page=100
  &page=1
  &orderby=date
  &order=desc

Extract per order: id, number, date_created, total, total_tax, customer_id, billing.first_name, billing.last_name, billing.email, billing.phone, line_items[].name, line_items[].quantity, line_items[].total

Paginate until response length ║ ║ TIME: ║ ║ MODE: READ-ONLY ║ ╚══════════════════════════════════════════╝

PER-OPERATION (emit after each API call batch):

[N/TOTAL] → records | params: =

COMPLETION (human format):

╔══════════════════════════════════════════╗ ║ COMPLETE: woo-abandoned-cart-recovery ║ ║ RECORDS PROCESSED: ║ ║ OUTPUT: ║ ╚══════════════════════════════════════════╝

COMPLETION (json format):

```json
{
  "skill": "woo-abandoned-cart-recovery",
  "store": "",
  "completed_at": "",
  "records_processed": ,
  "output_file": "",
  "dry_run": false
}

Output Format

Summary (human format):

ABANDONED CART RECOVERY — mystore.com
Window: 1h – 72h ago | Min value: $0 | 2025-04-14

  Total pending orders found:   83
  After filters (value/guest):  71
  Total potential recovery:     $8,421.50
  Average cart value:           $118.61

  Age Distribution:
    1–12h:   42 orders   $4,810
    12–24h:  19 orders   $2,200
    24–72h:  10 orders   $1,411

  Top 5 by cart value:
    #5901  $542.00  jane@example.com   2h 14m ago
    #5888  $398.50  bob@example.com    5h 02m ago
    ...

  Exported: woo-abandoned-cart-recovery_2025-04-14.csv (71 rows)

CSV filename: woo-abandoned-cart-recovery_.csv Columns: order_id, order_number, date_created, age_hours, customer_id, first_name, last_name, email, phone, total, items_summary, is_guest

Error Handling

| Error | Cause | Resolution | |-------|-------|------------| | 401 Unauthorized | Invalid or missing credentials | Verify consumerkey and consumersecret | | 403 Forbidden | Consumer Key lacks Read scope | Regenerate key with Read scope | | 429 Too Many Requests | Rate limit hit during pagination | Wait 2 seconds and retry; reduce per_page to 50 | | Empty result | No pending orders in window | Adjust min_age_hours / max_age_hours |

Best Practices

• Start with min_age_hours: 1 and max_age_hours: 24 to focus on the highest-intent window.
• Import the CSV into your email platform (Klaviyo, Mailchimp, etc.) for automated cart recovery flows.
• Run daily and deduplicate against already-contacted emails in your CRM.
• For stores using WooCommerce Cart Abandonment Recovery plugin: that plugin has its own cart session data — this skill complements it with order-level data.
• Segment by is_guest and total to prioritize high-value registered customers first.

Source & license

This open-source skill is cataloged on AgentStack and links to its original source — we do not rehost the code.

• Author: navarroido
• Source: navarroido/Woocommerce-skill
• License: MIT

Install and usage instructions live in the source repository linked above.